Privacy Policy
How we collect, use, and protect your information
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At Vlaxyronzlo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at vlaxyronzlo.world or purchase our DIY upcycled furniture project kits. We comply with the Privacy Act 2020 (New Zealand) and the Information Privacy Principles (IPPs) that govern the collection, use, storage, and disclosure of personal information.
Information We Collect
We collect information you provide directly to us when using our services:
- Contact information (name, email address) when you submit enquiries through our contact form
- Shipping and billing information when you order project kits or workshop supplies
- Communication records when you correspond with our team about upcycling projects
- Feedback and testimonials you share about your furniture transformation experiences
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling orders for upcycling project kits and workshop materials
- Responding to your enquiries about furniture transformation techniques
- Providing customer support and project guidance
- Improving our website, guides, and project kit offerings
- Complying with legal obligations under New Zealand law
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist with order fulfillment and delivery within New Zealand
- Payment processors for secure transaction handling
- Legal authorities when required by law or to protect our rights
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations (including under New Zealand law), and to resolve disputes. When information is no longer needed, we securely delete or anonymise it.
Your Rights
Under the Privacy Act 2020 (New Zealand), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data where we have no lawful reason to retain it
- Withdraw consent for data processing where processing is based on consent
If you are not satisfied with how we have handled your request or your personal information, you may lodge a complaint with the Office of the Privacy Commissioner (privacy.org.nz). We encourage you to contact us first so we can try to resolve your concern.
Privacy Breaches
If a privacy breach occurs that has caused or is likely to cause serious harm, we will notify the Privacy Commissioner and affected individuals as soon as practicable, in accordance with the Privacy Act 2020. Failure to notify when required may result in penalties under New Zealand law.
Advertising and Remarketing
We may use your information to deliver relevant online advertising, including through third-party platforms. When you visit our website, third-party advertising partners may place or recognise cookies on your device to show you ads based on your browsing. We may also use conversion tracking to measure the effectiveness of our advertising. You can control ad personalisation via your browser cookie settings and through your advertising partner preferences (for example, Google Ad Settings). For more detail, see our Cookies Policy.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Address: 2 Coastal Court, Long Bay, Auckland 0630, New Zealand
- Phone: +64 20 4097 3526
- Email: online@vlaxyronzlo.world